Return Policy

Most all of our items are custom handcrafted, as ordered.  Due to the handmade nature of our items, some ribbons/flowers are seasonal & are not always in stock.  We use colors/styles of similar ribbons/flowers if we are out of stock in certain supplies.  Our custom-designed items, made-to-order items and/or personalized items cannot be returned or exchanged.  "All sales are final", unless we make a mistake in processing your order.  Once an order is placed, it cannot be canceled.